The Email Agent gives an AI Employee a focused capability for working with approved mailboxes. It can help locate messages, summarize threads and prepare drafts while keeping sending and sensitive actions under human control.
Installed capability
What it can do
People continue working with their AI Employee. This Agent provides the specialized capability behind the request.
Prepare a reply to a customer inquiry
Summarize a long internal thread
Find the latest decision about a project
Draft a follow-up after a meeting
Required connections
Gmail or Microsoft Outlook
Company identity and permissions
Optional approval workflow
Governance boundaries
Only approved mailboxes and folders
No sending without configured permission or approval
The AI Employee inherits the user and Workspace access model
Example workflow
The employee asks the AI Employee for the latest customer context.
The Email Agent finds the approved thread and summarizes the open points.
A draft response is prepared for review.
The employee approves, edits or rejects the draft.
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