What is an AI Employee?
Meet the digital coworker that understands its role, approved knowledge and available capabilities.
Employee handbook
Policies and guidance
Technical manuals
Approved product documentation
Quality procedures
Controlled operational knowledge
Approved knowledge
Trusted company context
Available only to the AI Employees and people your organization authorizes.
Definition
An AI Employee is a digital coworker designed to support people within a defined organizational role.
Why it matters
Employees should not need to understand models, prompts or technical tools before they can benefit from AI. An AI Employee provides a familiar point of contact that reflects a business role and works within clearly defined boundaries.
Real-world example
The Company Assistant
A new employee asks where to find the travel policy, how onboarding works and who owns a process. The Company Assistant responds using approved organizational Knowledge and guides the employee to the relevant source.
Key benefits
Give employees a clear and familiar point of contact
Adapt support to a role, department or audience
Use only approved Knowledge and permissions
Extend capabilities without changing the user experience
Common questions
Does an AI Employee replace a human employee?
No. AI Employees are designed to support people, reduce repetitive searching and assist with everyday work while human responsibility and decision-making remain essential.
Can a company create several AI Employees?
Yes. Organizations can create different AI Employees for departments, responsibilities, regions or specialized use cases.
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